AI reputation management for SMBs
Empowering your business growth by turning reviews into revenue.
Cut through the complexity of modern reputation. From automated review requests and deep sentiment insights to instant AI response drafts, we turn your customer feedback into a direct roadmap for scale.
Built for
- Salons
- Clinics
- Restaurants
- Dentists
- Home services
Scroll · find the way through
The problem
The reviews you don't answer are the ones people read.
A one-star review arrives on Saturday night. You see it on Tuesday. By then it's the first thing anyone checking your business has read, and it's still sitting there with no reply under it.
You don't see them in time.
They arrive whenever the customer feels like it, which is rarely when you are sitting at a desk.
A good reply takes longer than you think.
And a copied-and-pasted one reads worse than saying nothing at all.
The people who loved it never post.
Someone upset will find your listing unprompted. Someone happy has to be asked.
Nothing tells you what keeps coming up.
The same complaint four times in a month just looks like four bad days.
What you get
Your next fifty reviews are already in your contacts.
Import the customers you already have, and add new ones as they come in. When you're ready, ask — one message, across various channels, that takes them directly to the review page.
Contacts
0 people
- Sarah M. +1 (415) •••-••210 asked
- Daniel R. daniel@•••••.com asked
- Priya S. +1 (312) •••-••884 asked
- Marcus T. +1 (206) •••-••512
- Jenna L. jenna@•••••.com
+ 214 more
Every review in one place
Your whole history, then each new one as it lands.
A reply drafted for each one
AI reads the review and writes a response to that one specifically — never a template. One- and two-star reviews always wait for a person.
What customers keep bringing up
AI reads every review and groups what they mention, so a pattern separates from a bad day.
Ask customers for reviews
One message across various channels, directly to the review page.
The way through
Three steps, and we set it up with you.
Connect once, and every review that arrives from then on is waiting for you in one place with a reply already drafted under it.
Google Business Profile
Signed in as meera@example.com
Your business
- Willow & Vine Salon 42 reviews
Rachel R.
GoogleBooked a 4pm appointment and waited almost an hour. The stylist was good but nobody told us about the delay, and the front desk didn't seem bothered.
AI draft — waiting for you
Rachel, thank you for the feedback. A 4pm booking should mean 4pm, and if we were running late you should have been told, not left waiting an hour. That's on us and we're sorry. We're taking it up with the team so this doesn't happen again.
— Nora, owner
Your reply
Rachel, thank you for the feedback. A 4pm booking should mean 4pm, and if we were running late you should have been told, not left waiting an hour. That's on us and we're sorry.
Nothing reaches your Google profile until you approve it.
Patterns
One bad day, or a problem you have?
Reading reviews one at a time tells you how somebody felt. Counting what they mention tells you what to fix. The same complaint fourteen times is not a run of bad luck.
What came up most
Last 30 days · 42 reviewsComplaint Praise
- Waiting time most mentioned 14 of 42
- Staff were friendly 11 of 42
- Parking 9 of 42
- Value for money 6 of 42
- Booking by phone 4 of 42
We open to businesses next.
VouchMyBiz is in early access and we are taking on agency partners first, a few at a time. Leave your email and we will tell you when businesses can sign up directly. That is the only thing we will send you.
Would rather not wait? We're setting a few businesses up now — in person where we can, over a call where we can't. Talk to us.